In Pakistan, many poor and deserving women rely on the Benazir Income Support Program (BISP) to meet their basic needs. However, since the last few months, around 100,000 women have been facing a serious issue while withdrawing payments. When they visit BISP camp sites, the payment device shows the message: “Customer CNIC is Expired”. Even though these women updated their CNICs through NADRA, the system still rejects them. This has led to months of unpaid funds. Now, new efforts are being made to resolve this technical error before the upcoming payment in July 2025.
Also Read: BISP Dynamic Survey 2025: Districts at Risk of Payment Termination
| Important Point | Description |
| Main Problem | CNIC marked as expired in BISP system |
| Affected Group | 100,000+ women in BISP |
| Current Status | Under discussion with State Bank |
| Expected Resolution Date | Before July 18, 2025 |
Why BISP Devices Show “Customer CNIC is Expired” Error
Thousands of women who visit BISP camp sites for payment are receiving the same error: “Customer CNIC is Expired.” This issue is not from NADRA but from the payment system used by banks. Even though:
- The CNIC was renewed through NADRA
- Women were eligible under BISP
- Payments were already transferred into their accounts
They still faced denial at camp sites. The system failed to sync NADRA data with BISP payment devices, causing repeated failures during biometric verification.
Read Also:BISP Electricity Subsidy 2025 for Surveyed Women – Step-by-Step Details
Problem Not Solved Even After Several Committee Meetings
The issue started about 7 to 8 months ago, and during this period:
- Three high-level meetings were held
- NADRA, BISP, and bank officials were present
- No permanent solution was agreed upon
- Women kept visiting camps but returned empty-handed
This delay increased frustration among families who depended on BISP payments. Many women reported they hadn’t received a single rupee despite being listed as beneficiaries.
Rubina Khalid Took Strong Notice of the Problem
Recently, Rubina Khalid, the Chairperson of BISP, raised this issue directly with the State Bank of Pakistan. Her actions included:
- Direct meeting with the State Bank Director
- Strong words demanding urgent resolution
- Highlighting the impact on poor women
- Pushing for fast data integration with NADRA
In response, the Director of the State Bank gave assurance that they are working on resolving the CNIC expired error and aim to fix it before the July 2025 installment.
What Is Being Done to Solve the CNIC Expired Problem
Rubina Khalid and the BISP team, along with the State Bank, are now coordinating closely. Actions being taken include:
- Linking the NADRA database directly to the payment system
- Identifying all accounts with the expired CNIC tag
- Verifying updated CNICs manually for affected women
- Ensuring payment devices receive updated records before disbursement
This process is already underway, and many accounts are being checked and corrected.
July 2025 Installment Will Be Released With Fixes
Good news for those affected: the solution is expected before the next payment cycle. The BISP management is aiming to:
- Complete all technical updates before July 18
- Release pending payments with the July installment
- Send SMS alerts to all eligible women
- Allow smooth biometric verification after the fix
This means that women with updated CNICs will no longer face rejection messages at camps.
Why the 8171 Web Portal Is Not Updating Yet
Many people have asked why the BISP 8171 portal is not showing correct eligibility updates. Rubina Khalid clarified:
- Thousands of profiles are being reviewed
- Many women are being marked eligible/ineligible again
- Updating the portal during this review can cause errors
- Final update will be done after verification is complete
The portal is expected to show updated eligibility details after July 18, once the backend work is finished.
Conclusion
In this article, we have explained everything about the BISP CNIC expired issue faced by thousands of women. The error message shown on the payment devices has stopped payments for months, even though many had already renewed their CNICs. Thanks to the efforts of Rubina Khalid and the State Bank, this issue is now being seriously addressed. Women can expect smooth payment release with the July 2025 installment after all necessary updates are completed.
FAQs
Q1: Is this issue happening to new CNIC holders too?
Yes, even newly renewed CNICs can face this issue if their record is not updated in the BISP payment system.
Q2: What should I do if I still get the expired CNIC error in July?
You should contact your nearest BISP office with your NADRA slip and CNIC for manual verification.
Q3: Will the 8171 portal show my payment status after July 18?
Yes, the portal will be updated after verification work is complete by mid-July 2025.
Q4: Can I re-apply for BISP if my status is changed?
Yes, if you are marked ineligible, you can re-register through the Dynamic Survey after receiving instructions from BISP.